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AEG 16800 will not Wash?

My daughters AEG lavamatt 16800 appears to fill up, spin, drain ok BUT WILL NOT START WASH CYCLE, except for filling up - the motor does not turn ( works ok on spin) the digital timer starts to count down for a couple of mins then returns back to the start and flashes the time bUt no error codes displayed.
another question/answer refered to the tachometer but symtoms are slightly different Help please!!!
jeff, April 2009
check the insulation value of the heater to earth

ck, April 2009
link Click here to see other fixes for AEG.