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fixing the washer on mixer tap?

how can i fix the washers on the mixer taps, i can not turn taps off they are still dripping
lynn, April 2009
You'll have to turn off the mains water for both taps, but: prise off the top cap, you'll probably find a screw underneath that should release the tap turn body. With that off, undo the large hexagon nut and the tap insert will undo. You'll see the rubber washer at the bottom which can be prised off and a new one fitted.

John, April 2009