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how can i fix my combi,c & m,britony 80,?

Chaffoteaux & Maury,Britony 80 combi.green light on,switches all on,water pressure correct, 3 years old,when we turn on the tap,it sounds as it should,tries to start but no hot water or central heating,fan stops when the water tap is switched off.Green light remains on.
gerard oakes, April 2009
heating works but hot water does not

carl scholefield, July 2012
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