my worcester oil heatslave boiler will not ignite. The power light is on but the lock out light is off. When I turn the heating or hot water on I can hear the pump running but the burner will not ignite. Can you help me please.

Les, April 2009

hi where is the reset button for the lockout. Mine is in lockout with light on, i am trying to reset it but i cant find it

lathe, May 2009

thanks John. I have pressed the re-set button but no difference to the problem of the burner not igniting. It will not ignite even if I press hot water or heating demand

Les, April 2009

If the burner shows no desire to start at all, then more than likely there is a faulty thermostat somewhere telling it not to.....is there a button marked reset on your boiler? Burner failure itself always manifests itself by the lockout lamp coming on. Power failure to the burner may also be caused by a PCB fault, behind the front panel.

John, April 2009