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How can I fix my power washer?

It is an Excel and it was working fine and while I was almost done with my deck, I ran out of gas, and when I put more gas in, when I went to pull the starter cord, it wouldn't pull out. I checked everything, oil, gas, let the pressure out, and it still won't pull out.
Kevin G., April 2009
no Chemical coming through my Kärcher 6.91 Pressure Washers please help

rog, May 2009