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Ford 500 mp-3 player inop?

2005 ford 500 Mp-3/Radio .Radio works but cd will not eject or play cd's. "reading disc" is the only display info it puts out and it stays on the screen. Pushing EJECT OR LOAD BUTTON has no effect. If I could just get cd's out. I know how to remove radio but haven't done that yet. Thanks
Don, April 2009
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