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Double glazed window lock problem?

The double glazed window in my flat does not open. I think the problem is the lock at the bottom. The lock at the top opens. Is this a DIY job or do I need to get someone in.

May thanks

Aash
Aasheesh Kasamali, May 2009
who installed the windows?

CFM, June 2009
get somone in as sometimes the lock mechanism snaps inside. unless you really know what your doing.

tezza, May 2009