I had the same problem as you Natalie although i can now receive some channels, but most of them are WEST:... (due to us living in the West Country) - I cannot receive ITV, Ch4, E4, More4 or Sky Sports, but can receive ITV2+1, so frustrated! We now have alot of channels i have never seen before (Lottery Extra, Top-Up TV etc).
Would appreciate any feedback from anybody with any knowledge, as would Natalie i am sure!
Thanks.
Jenna, May 2009