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How can I get my APM8703-2 to work?

I have got a red light but nothing else. I have tried everything in the book, even the electrician who came round couldn't do anything. It is in my newly rented flat and has only been used for 4 months since new. Surely it can't be worn out already. The phone help line says the company went bust and so the guarantee is useless.
Marked Mann, May 2009