The two plastic strips on either side of the canister slide toward the bag door side and off of the machine. Use a good pair of pliars to pull on them. If they are stubborn, use a small flat screwdriver to pry outward a little on the end of the plastic to help "unlock" them. The machine will come apart in 2 halves. At this point, you should have a brand new cord reel assembly ready to install. There are no servicable parts within these newer cord reels. They usually break inside and the spring gets loose .
www.vacuumcleanerhelp.com, May 2009