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Randall 102 timer?

Re Randall 102 - we have removed the screw underneath but it is impossible to slide it up and off to replace new one. Any ideas why it is impossible to budge
marilyn, May 2009
Thank you b for your suggestion. It actually took a piece of wood and a knock with a hammer to get it off! (not too hard a knock of course). We replaced it.....however it did not solve the problem as the radiators still come on very very hot even when it is set to water only - I am presuming we have a bigger problem than we thought. Any ideas?

Marilyn, May 2009
my be if you pull the bottom out first it may lift up

b, May 2009