kettle does not work it,s a cream coloured vjk187 breville kettle when i put it on it does not go on tried the fuse it,s ok if can,t fix,s it does anybody no were i can buy one

lainey, May 2009

Only way - buy a new one. The problem is the tiny, badly designed plastic contact pin in the base. It is far too small and thin to do the job repeatedly. I've had my kettle just 13 months with only me in the house to use it, and have exactly the same problem. The pin is loose and moves to the side when the kettle is placed on the stand so the contact cannot be made with the base: hence no electric connection. They used to refer to it as 'Built-In Obsolescence' back in the 50's/60's and now it simply means 'made in China - no spares available' I am stupidly(?) tempted to buy another one... the design just 'looks' so good. Ah well.....

Fritz, December 2010

It is probably the outer contact in the base, the design is hopeless as it bends down each time you put the kettle on its stand. Where to get just a new base, that's the question?

Mike, November 2009

Hey Lainey,

You can try the following sites as they have a lot of Breville Kettles for sale and you can compare prices:

http://www.twenga.com/dir-Appliances,Breakfast,Electric-kettle-448
http://www.ciao.co.uk/Kettles_5266446_3-breville

Gary K, June 2009