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Brand new and doesn't work. Item #8822-07?

I received a Crofton chocolate fountain for Christmas and didn't try to use it until last of March. The heating element did not work and the chocolate became firm again. I do not have the receipt, since it was a gift. Should I send it back to be fixed or would it cost me more than it is worth?
Brenda T, May 2009
Hello Brenda,
You have asked your question in the wrong section but if it was me I would send the item back.

Ken, May 2009