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Beko CDA647F Fridge Freezer Ice in bottom of freezer?

I have the above fridge freezer 18 months old. Have one problem and that i have ice in the bottom of the freezer. It seems to be dripping down the back of the freezer but due to there being no defrost channel it runs down to the bottom and I have a sheet of thin ice which I remove once a week.There is no ice or frost forming on the rear of the fridge this actually comes from under the cabinet. The appliance works fine. Any ideas?
Susan, May 2009
I have the same problem!!! Does anyone know the answer?

Tim, March 2012
i have the same problem i would be grateful if someone has a solution for this

kausal, May 2009
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