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Fridge freezer - freezing everything in fridge?

My Hoover frost free fridge freezer started freezing everything in the fridge. I've forked out £80+ for parts & labour through a local guy. He's fitted the thermostat and it's still the same. He says he needs to come back to fit the probe, but he keeps letting me down. I'm fed up with throwing ruined food out. Can anyone tell me how to fit the probe, please?
ice cold Alice, May 2009
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