MY UNIT IS SHOWING "ERROR ON DVD DISC".
I HAVE RUN A CLEANING DISC BUT NO CHANGE.
HONDA AGENT TELLS ME I WILL NEED A £200 + REPAIR
CAN ANYONE ADVISE ON AN ALTERNATIVE TO THIS.
MANY THANKS

ALAN, May 2009

HI. I HAVE HAD THE SAME PROBLEM. MINE HAS BEEN BROKEN FOR THE LAST 6-8 MONTHS. I KEPT GETTING THE SAME PRICE QUOTED EVERYWHERE I TRIED. MY BOSS SUGGESTED A PLACE IN BURY, GREATER MANCHESTER. I RANG THEM AND THEY SAID THAT THEY WOULD NEED THE CAR FOR 1 HOUR AND WOULD RING WITH QUOTE. IF I DIDN'T WANT IT DOING JUST COLLECT THE CAR. I TOOK IT IN AND THEY RANG AFTER 45 MIN WITH A QUOTE OF £75 + VAT. IT WAS READY 1 HOUR LATER. REALLY NICE GUY AND ITS WORKING FINE. HE SAID IT WAS THE LASER CARRIER WHICH HE REPLACED.
DON'T KNOW WHERE YOU ARE BUT IF IT'S NOT TO FAR IT'S WORTH THE DRIVE.

B & H ELECTRONICS
179 THE ROCK
BURY
LANCASHIRE
BL9 0NE
0161 761 6144

SUE SANDHAM, July 2009

I have heard that the laser head is reachable through the DVD slot. It is apparently possible to clean this using ethyl alcohol on a cotton bud. If this doesn't work you may be able to force a reset/download by holding down the menu and zoom buttons simultaneously. If you type "honda satnav" into google there is a forum discussing all kinds of faults and their cures - good luck!!

Jetlag, June 2009