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How can I fix my Washer Dryer, Zanussi, ZWD 12270 W?

My daughter can't find her watch! The drum of my washer/dryer is jammed and the belt broken. I assume I have to seperate the inner and outer drum by loosening the central bolt at the rear. I have broken 2 torx T50 bits in it with a 2ft long drive.
1. Is this the correct course of action
2. How is this achieved
3. Is it a right or left hand thread.
Many thanks
Aggie
Aggie, May 2009
all lights work, when you push button to start a wash, or dry, all you get is the click, and nothing happens

diane, April 2011
Remove the bottom tub hose and fish out any items with long nose pliers or wire REMOVE PLUG FIRST BE SAFE

johnny hotpoint, June 2009
link Click here to see other fixes for Zanussi.