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How can i fix my bluetooth on the W580i?

When i switch the bluetooth on it says bluetooth turned on but no symbol appears on the main screen and i cannot add devices or my phone does not appear on theirs when they try to find me, i have checked that the bluetooth inside the phone is ok and it is, i have re-flashed the phone with the latest firmware and yet it still won't work. HELP!
Esther, May 2009