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hotpoint aquaris wm63 not taking soap powder?

in the draw there is left middle and right i put the powder in the right side and biggest section and its still there at the end. if i put it in the left which i think is pre-wash it goes so is there a problem or do i keep putting on the left side of the draw
A cooper, January 2006
Have you had any joy fixing the problem?

I've got the same problem

Many thanks

Andy W

Andy W, February 2006
link Click here to see other fixes for Hotpoint.