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Vokera compact .is still under warrency but not working?

The red light is on
no water or heating
I was told by N Goldsmith that it was up to me to locate a valve . I told him I could not find it.
He said he was busy ,that it was the water pressure and he would charge me.
I was not informed when I bought it that I had to do anything to a valve.
By the way he knows I have broken my wrist.
S Morrison, January 2006
yes my vokera compact 29he is under warenty but stop working .
i want to claim for repairing .

afsar ali, December 2010
if the boiler is still under warranty ring the manufacturer vokera but make sure the relevant paperwork filled in by your installer

mike, January 2006
What can I do.

S Morrison, January 2006
link Click here to see other fixes for Vokera.