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electrolux EDB872 grill ignites but will not cook?

there is gas getting thru to the grill and it ignites fine. However when you turn the temp up, the flame remains the same. There is insufficient heat coming from it to cook anything. Had problems finding an Electrolux engineer so got a Corgi gas guy round who cleaned the jets in case of blockage but still no change. Has offered to fit part if I can find out what is required
helen, June 2009
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