I can hear the motor running but things are gradually beginning to defrost. I have checked the rear coils for dust build-up but there's none blocking it. i have heard removing the back panel and polystyrene and allowing freezer to defrost for a couple of hours before firing it back up helps - any hints/tips/suggestions? It's only two years old. Model number HCF5176W

Dizzybugger, June 2009

how do I replace thermostat on this fridge freezer

steve, January 2013

hi i have a hoover nextra hca36ft fridge freezer (with drinks dispenser) have the same trouble. meant to be frost free yet often has serious ice build up at back. hasnt worked properly since bout 6months old but was out of warrenty as had it in storage whilst house was being built. if we turn it off for few hours it will freeze for a few weeks but contents is more often than not barely frozen. have u had any joy with yours? what was wrong? how much to fix? or did u just scrap it? many thanks

jw, July 2009