I have a BT Voyager 2100 Wireless Router through which I run two PC's.

We both have Belkin 802.11g wireless network adaptors and up till about 2 weeks ago the wireless connection was absolutely fine.

My PC then seemed to be dropping the connection intermitently, and about a week ago neither of the PC's were able to hold a wireless connection for any length of time at all.

I have now hooked mine up using an ethernet cable and it is absolutely fine, however there is no wireless network available through the router.

On the front of the router the DSL, Wireless, Power and relevant Ethernet port lights are on solid. As I can connect to the internet using an ethernet cable I assume that the DSL cable from the router back to the microfilter [which I did initially swap for a new one] is absolutely fine.

Both the network adaptors intermittently flash and scan for a network, which suggests that the network adaptors are fine.

By a process of elimination, it would appear that something internally within the router involved with the wireless connection is not working properly anymore. I have tried powering the router off and on which made no difference. My next thought is to try the reset button but I cant find anything which will tell me what exactly this will do to the router and any settings that are in it.

Please can you advise me of my next step or whether there is anything I have missed :)

Bonnie Kzzinsky, January 2006

I have a wireless router which worked fine in the old house, I moved to a new house and started losing my wireless connection. I changed for a new router and got exactly the same problem. This doesn't help with factory resets or new routers, but I can say that the intermittent problem has gone now I have my security setup correctly.

Darren, April 2006

Being on the LAN end of the router, you can log on to the router from a browser. Check the manufacturers website for instructions on how to do this. Once inside, find something like "reset to factory defaults" and do it.

Once it does, I would IMMEDIATELY assign a new password to the router, then turn ON wireless encryption. Again, go to the manufacturer for this.

Sounds like someone may have been "wardriving" and may have changed some settings, because unless you do the above two steps, anyone with a laptop can access the Internet from the safety of their car - not to mention your router, and any of your computers that may not be protected by other means like a software firewall.

A factory reset button is usually VERY small, even a hole that you stick a paper clip through and push while you recycle power. Warning, dont just go sticking things through any hole you find. Make sure you know exactly where the hole is. You dont want to push a metal paper clip into a live electrical circuit. That would not be good.

Billy Bob, February 2006

This may be something simple like a loose antenna. Check that it is vertical and tight. The other alternatives are: are Electromagnetic interference (Something in you house/neighbourhood has recently caused new interference.) broken wireless adapter in the router. (Unless you have some experince of this, you will need it fixed professionally.) You could try a new router, they are really cheap now.

Terry, January 2006