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continuous heating?

I have been called to a turbomax 242
That has permanent heating.
There are no external controls, just an integral programmer.

The heating control stat is set to its lowest point.
I have disconnected programmer from the board.
Terminals 3+4 are linked. So that its running on stats only. Still runs continuously. Suspect its the board
has any one else come across continuous heating on a turbomax.
Tony, June 2009
Is the Diverter valve stuck?? or the actuator faulty?

www.elanar.co.uk, June 2009