Hi there,
Have a brand new diplomat dishwasher which we installed 2 months ago. It suddenly got stuck on a programme, leaving the dishwasher full of water. Have obviously emptied it but the programme is totally stuck. It has only been in use two months and MFI have gone bust. Does anyone have any suggestions?

Charlotte, June 2009

Hi Charlotte, it may be the drain pump that is jammed.You could try Glen Dimplex / Stoves as they repair the Diplomat appliances. MFI went bust in Nov 2008 so it must have been in storage a long time.If you write to the insurance company,I expect Domestic and general, they usually are very good at honouring warranties.Hope all goes well.

FOXY, July 2009

Have rung the number and although we paid for an extra 4 years cover, the first year is guaranteed by MFI who obvioulsy wont honour it. They said that as it is an existing fault, when the year is up, it wont be covered. Anyone any ideas?

charlotte, June 2009

MFI are out of business but some warranties are being honoured...

see this answer...

http://www.howtomendit.com/answers.php?id=226492

Good luck...

Peccavi, June 2009