I resolved this problem on my dispatch lock yesterday, all 5 just span round, stripped drivers door down and removed lock from handle, took plastic back piece off the back of the lock and slid out the rest. 2 ball bearings can fall out so do it on a flat surface. when the lock is all stripped, insert the key and the pointed end of the key shows thru the lock. That the problem, when the key is fully inserted, it should push the lock inside forwards but the end at the back of the lock has flared out and doesnt grap the key. I gently squeezed the gap smaller and then when i put the key in, the lock shunted forward. I WD40`d the locks to clear all the filth and re-greased, put all the locks back together and i have 5 working locks.
Phil., March 2011