I have a Powercraft branded one, ex Aldi. Not used a lot, but started to 'hunt' (the technical term for pulsing, it seems!) leaked from underneath, and low pressure from lance. I was set to investigate, then realised this has a 3 year guarantee, so called up Cleanerworld in Oxford who are UK agents.
I was told to take it to a named 'local' repairshop (actually 16 miles away ...4 trips, £10 in petrol) who told me that 'the cylinder head had gone'.
Couldn't elaborate on that for me (on a car it might be twisted, cracked, gasket blown etc.) Was it through (inadvertent) mis-operation, I wondered? No, his assessment was that 'They're made to a price; thrown together ...and it's a matter of luck whether or not they fail'.
Cleanerworld also later responded to an email I'd sent a week earlier, saying that if I packed the machine in original box, they'd have it collected and repaired. Had they responded earlier I wouldn't have phoned and ended up taking it in myself. Maybe luck comes into their after-sales processes too?
Steve Milner, July 2009