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Please help?

I have replaced my kitchen tap but can not screw the swan shaped mixer back on there are no groves to line up, is there something I can try as I am getting desperate ! many thanks
Richard, July 2009
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It is a momo mixer tap with a swan neck and only has a couple of threads inside I cant get it to screw on. the packet had a c shaped white plastic washer in it but unsure if it is packageing or is to be used.I cant get the mixer to screw using the silver fitment which is used to screw down the mixer , there is only a couple of lines of threads inside this nut. Thanks for reply

Richard, July 2009
what do you mean you can't screw it on ?

hi-spec plumbing & heating (essex), July 2009

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