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MY becko washer can not spin and open ?

I have tried all programs but it is not spinning or opening and the water is not drained i can even see the water. What part do i need.
Penjani, July 2009
remove the filter at the bottom right corner.water will go everywhere!.once the water has drained out shine a torch in to the filter housing and check to see if something has got jammed in the drain pump impellor.

ck, July 2009