How do i fix my washing machine? It is a Hotpoint Ultima Super Silent. Water is coming into the drum. At first it was not a lot and it would be a few days before I had to switch it on to drain it but now it takes just a few hours and its quite full. Could you please let me know what the problem is and how to get it fixed.
Thank you

Shama, February 2006

hi my hotpoint washig machince needs reprogramming so i cant do a wash at all can you help

karen, December 2007

I recently had this problem. The machine would fill with water when not switched on. It started happening after having a new kitchen fitted. The water was getting into the machine from the outlet pipe after using the sink.

A friend remembered that the outlet pipe must be higher than the connection to the sink's U-bend. Check that the outlet pipe is hooked up and then angled downwards to the connection on the sink’s U-bend.

It solved my problems and we no longer have flooding.

PS Check for blockages at the connection of the outlet pipe and the U-bend.

John, July 2006