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Ideal Mexico, floor standing balanced flue boiler takes few goes to ignite ?

Does anyone have any ideas about what might be wrong with my Ideal Mexico Super, Floor Standing Balanced Flue boiler? It takes a few goes to fire-up. It does this with the hot water and central heating. It does get there eventually, but takes a while.
Thanks
Estelle, July 2009
Thank you Ian and M for your answers - will get someone to look at it.
Thanks again
Estelle

Estelle, August 2009
Yes Estelle, your boiler needs servicing.

M, July 2009
The electrode may not be producing a strong enough spark, the pilot may need cleaned, or the spark gap may be too large. Get a qualified engineer to have a look.

Ian, July 2009