The water coming out of every hot water tap in the house is much too hot. I am trying to help an elderly lady by telephone so don't know too much. There is a boiler in the bathroom with a timer by it and a water tank in the attic. What should she do to alleviate the problem?

mr grateful, July 2009

If its an old type of immersion tank look for the thermostat which is normally attached to the side and turn it down.

Paul N, July 2009

Can she turn the boiler thermostat down, do you think?

John, July 2009