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candy fridge freezer .. freezer not "freezing"?

freezer not working ... not freezing ice cubes or food .. door seal ok seems to be build up of ice at back of shelf and behind a panal with 4 screws in it.. not sure whats wrong..only got 1 temp control for both fridge and freezer fridage is ok all chilled there.. help as if i cant fix it gonna cost me new worktops and new freezer unit!!
rhino, August 2009
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