ok steven ,i think i see what the problem is , first of all there is two files that you should be downloading , go back to that web sise , and downlaod the file ( GTROM v 4.00 exe) and save it to your destop, now if you download it right , there should be a new icon on the desktop . that has a red arrow on it" , now this is the downloader (tool) that sends the file to the box , so just do this first, and ill get back to you , in the morning , mick
mick, August 2009