Everything works except the drums not moving at all. Can only hear the pump working and cycle clicks. Do i need a new motor or could it be something else? If it is the motor will it be hard to fix it myself? Its a hotpoint washing machine aquarious extra power stream wms38 1200 spin.

Sarah Sinclair, February 2006

i would check these first in this order
1. belt on and tight
2. brushes in motor not burnt out ( easy repair if competent diy,er
3. make sure sump not blocked at bottom of drum
i.e take of the big black pipe and clean ( easy job)
4. vacuum pipe take off spout not blocked with sludge,
awkward job best suit a mechanic or repairer( front off, undo front outer seal and you should see a plastic pipe held on with 3 screws on the lower right front side of the drum with a vacuum pipe connected to it. this usually stops it spinning if its blocked

paul, March 2006