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how can i fix my kettler rowing machine?

The cord only returns very slowly on my Kettler Coach rowing machine. Normally it returns very quickly.
The return elastic rope inside is Ok, I think that the magnetic resistance is applying on the return as the switch is broken ?
Brian, August 2009
My Kettler Axos rowing machine has a fault in sending a message to the computer to start. The computer part is new and working but there seems to be a problem in getting the flywheel to tell the computer to start.

Brian Cronk, December 2015