My BT Studio 3100 base unit is flashing all the time, on enquiring to BT they said it was because I had a call unanswered but when I go into the "calls" box, it says EMPTY. How do I stop this persistent flashing.

Mrs M. Brown, September 2009

I went through my list of calls and it stopped the flashing - thanks!

But I agree with the other user that this is a very poor quality phone, with constant buzzing, and caller display only works intermittently (it's fine on my other - non BT - phone).

Em, February 2010

clear calls list will stop light flashing- if that fails then
go to setup menu and select default setting

phil, January 2010

I'm sorry if this is a bit 'garbled' because I just messed around with a few things and cleared it 'somehow' - all I did was went into to the 'call list' (as per page 22 of the online pdf manual from BT website) using the 'down arrow' in the middle. As I pressed 'down' a few times, I did notice that some the entries didn't show '0' but seemed to show '*' instead. I didn't have a clue what this meant so I pressed 'x' and deleted them until they all showed '0'. Once all these were cleared it seemed to stop the flashing. I know this is the 'unscientific' method but give it a go - you never know!

Keith, December 2009

I have exactly the same problem. The instruction leaflet and online pdf do not provide any answers.
The phone is also of questionable quality with a nasty background buzz that wasnt there on the previous one that worked fine for 5 years until the keypad gave up. Also poor sound quality.
All in all a bit of a dog I'm afraid and the damn light is still flashing.
Next time I must remember not to buy a BT handset

Paul M, September 2009