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how can i make vw factory fit bluetooth system work?

I have vw passat b6 with factory prepared phone system. I have purchased vw b/tooth adapter for the fitted cradle but cannot make any sense of the vw handbook instuctions for bluetooth. The book keeps refering to phone in cradle. You cannot have a phone and b/tooth adapter in the cradle at the same time.
First reqrment is to press buttons on adapter to make bleeps thru speakers, this does not work
please help this is driving me nuts.
plowdo, September 2009
with the kind help of martin at the dealer's we found fuse missing. fitted fuse, et voila, happy bunnies.

plowdo, September 2009