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janome jem Gold LXE Jammed?

My sewing machine wheel has stopped and it is unable to turn. It was making a wierd noise before it stopped and the thread was bunching up underneath. I altered the tension and that is when it stopped!I am unable to even turn it slightly
Waboose, September 2009
Thank you very much Ken. I was scared to force it but it worked perfectly. What a blessing this site is.

waboose, September 2009
Force the balance wheel backwards to unjam the machine, you should be able to get the bobbin case out then.

drivewithken, September 2009