When i turn on my Washing machine, it makes a loud clunking noise for about 10 seconds. Then it stops the clunking and seems to continue its cycle as normal. However during the cycle at certain points, it makes the clunking noise again. I have also noticed that the water isnt emptying out of the drum. Is this related to the clunking, or a seperate issue? Any ideas would be appreciated, thanks!

Lee, September 2009

I have the same problem... on checking the machine I found it was the spinner in the bottom pump that was causing the noise every time the machine drained during cycle. I can only assume it has worked itself loose through use but it won't fit back on to it's holding pin on the motor properly. I'm not sure what the part is to order a replacement and can't find a parts manual online to tell me the part that I should order... help?!?

Neil, May 2011