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REdring Plus extra shower HELP PLEASE?

I've got a Redring Plus Extra 1999 not sure what size, the water is cool/lukewarm can anyone suggest what the fix might be please. I need help, my wife has got nothing else to talk about!
Victor F, September 2009
The redring shower unit has two heating elements inside the copper tank,(one for low heat and both together for full heat)One of yours has stopped working. Make sure the spade clips are clean and not oxidised. Oterwise it looks like you need a new shower,as this unit repair would not be cost effective.

Mike T, September 2009