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Staples SPL-826X Shredder?

Has three position function.. Auto/Off/Reverse

Runs in reverse, but sensor will not activate to run forward in the shred mode.. Introduce paper for shredding and nothing.. dead????? Anyone know the problem?
Jim in Snohomish, WA, September 2009
Staples SPL-826X Shredder?
where can I get parts

robert blackwood, February 2018