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How do I fix my paper laminator?

Our office has a Fellowes Paper Laminator. It recently sucked up a page. I opened it up and took out the crinkled page and restarted it. It did the same thing the second time. I double checked and it was on the correct temp setting. The paper is sucked completely into the machine. I can get it out again, but I want to know how to fix it from not sucking the paper in again.
Alexandra, September 2009
We have a Universal laminator and I missed the fact that you put the laminator paper in a sleeve before you put it through the laminator. Can I and how do I get it out. It is stuck.

karnski, September 2010
link Click here to see other fixes for Fellowes.