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GBC DocuSeal 95 Roller Won't Turn?

Hello! We have a GBC DocuSeal 95 laminator. The machine heats up and 'Ready' indicator light comes on but the roller(s?) doesn't turn to feed/pull in the document in a laminating pouch? Help please! Thank you!
Bernie, August 2022
Is the motor turning? Is it getting power? Is the drive train from motor to rollers intact?.
Is there some kind of thermal switch/sensor that only lets the rollers run when it's at temperature?
Stop and think through the way the machine works and confirm/eliminate each step

Ehddh, August 2022
link Click here to see other fixes for GBC DocuSeal 95.