I have changed the thermocouple but the fire won't stay on after I release the control knob. It ignites OK. Any help would be appreciated..cheers

Jim, September 2009

Caress, September 2015

Hi,

the link for the manual no longer seems to work.

The fire is: CANNON CARESS 28224G

I was wandering if anyone had a copy of the manual or another link to it? As I need to put the coals in the correct places.

Many thanks

Ross, January 2013

my fire keeps going out after 10mins

cannon, December 2010

I used the manual here: http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/installations/190.pdf

I disassembled the pilot burner and injector.

I removed the thumscrew and the pilot shield and then unscrewed the two screws which held on the pilot shield mounting bracket.

I then removed the retaining assembly screw.

I then lifted off the pilot burner and blew that out, and then unscrewed the injector on which the pilot burner stood (using TWO spanners so as not to damage the pipe).

The injector inside was almost blocked with a sort of black charcoal membrane, so I cleaned that out with a cotton bud and put it all back together.

Now my pilot light covers the thermocouple when properly lit!

Sam, December 2009

It happened with mine. I just cleaned the pilot pipes out and it hasn't failed since.

John, November 2009

are you holding control knob in for at least 15 seconds

john, October 2009