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Belling platinum DB2?

From day 1 - the oven doesn't get very hot, great for casseroles, rubbish for cooking roasts especially Turkey's. Called Belling out - they heated it up for 20 minutes declaring it fine... Christmas came, took 6 hours to cook a small Turkey, in fact a vet could have got it back on its feet.
So whats wrong? Reluctant to call out Belling again?
David
David Chalmers, October 2009
link Click here to see other fixes for Belling.