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canon lens error?

I have a Canon Ixus 850IS camera and the lens is stuck in the out position and 'lens error restart camera'
appears on the lcd screen. I can hear the gears trying to engage and move the lens. I have tried all the usual switching on/off, new battery,banging the side, twisting or pushing/pulling the lens and all to no avail. How do I get to the gears please?
Red, October 2009
I can help you with this. I'm in charge of a technical department at our college and we have a ton of Canon's. The students are sometimes a little hard on them and we do get many repaired. Most shops you'll go to will either fix the lens in the camera or they install the cheaper aftermarket lens or used parts. We have a company that all of our Powershot's go to. They specialize in these Canon's and that is all they do. They have a service package where you get the whole camera completely serviced and it includes the brand new original canon lens installed as well. Our cameras come back better than new every time. You get a brand new lens, the whole camera gets serviced and properly adjusted, their service is totally amazing. I have a coupon that you can use as well. I'm not sure when it will expire but as of right now it still works and it gives you an Instant $10.00 Savings making an amazing deal even better. Here's the link to get it looked after, the coupon can get used at checkout. During checkout it will ask for a promo code, just enter: save10now

The link for the service package is as follows:

http:/www.camerasandparts.com/coleerrese.html


Good luck with it, that site is the absolute best for a Powershot.

Bob, November 2009
Hi,why don't you buy a faulty camera from ebay and take out what you need to repair yours

Philip Zuazua, November 2009
Gear wheels- see here
http://www.alibaba.com/showroom/A_4_Plastic_Gear.html

The Man, October 2009
I have this lens error. Went to the trouble of disassembling the camera and lens unit. Found a plastic gear that lost a tooth. The trouble is, I cannot find a replacement for this 4mm gear. Tried fabricating using a mold, but only reproduced the missing tooth (and a bubble. It is hard creating the small size part).

I tried contacting Canon support. They could only offer to sell me the ~$120 lens unit.

KM, October 2009
link Click here to see other fixes for Canon.