THERE ARE A COUPLE OF SUGGESTIONS FOR YOU, SHEENA. POSSIBLY, THE OUTLET HAS A BLOCKAGE/ DEBRIS, SO NEEDS CHECKING OUT. IF NOT, MAYBE THE WATER PRESSURE IS LOW, SO MACHINE WON`T FILL & RUN, UNTIL THIS RETURNS TO NORMAL (JUST RUN COLD TAP IN KITCHEN , TO CHECK THIS).
I HOPE THIS HELPS( I ALSO HAD THIS PROBLEM WITH MY MIELE).
J.DAVIES, October 2009