There's a load of washing locked in there and the door won't open for some reason. When I put it on any type of wash in order to open the door it doesn't do anything.

Thanks.

Helen, October 2009

Thanks ever so much Spud, that appears to have fixed it!!

Helen, October 2009

Open the filter door at bottom front of machine.There should be a tube which you pull out and unscrew a lid. Place tube in flat basin and allow to drain which should allow you to open door. Unscew the filter housing and clear if nesassary.Make sure to replace both lids securely to prevent leaks.

Spud, October 2009