Lift the main lid where the dust bag is and remove the two screws at the back. Follow the directions in the previous answer about removing the cord rewind button. You can usethree butter knives to push down and pry the "ears" towards the back of the vacuum until all three pop out. Now you can see the remaing two screw holding the lid on. Once the lid is off, just lift out the cord reel, pull some cord out then manually wrap the cord back around the reel. Repaet until you get the rewind spped you deire when pushing the button. Replace reel assembly, put spring under button and snap into place.
Brian Parlee, Kingston , Canada, February 2005